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A practiced straightforward, succinct answer, followed by a redirect, is much more powerful than any clever response.
Are you sure you know how to answer the simple question, “So what do you do?”
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Recently I got this asked this by an advisor who was a little confused and frustrated. He’d read an article, and he’d watched a video about how to respond cleverly regarding having this question asked, and the wording was just twisting him up. I told him, “You’ve got to let this flow naturally, and let them know who and how you work and help.”
So, wording like this, for instance:
So, it’s really straightforward, succinct, not clever. Not trying to trick it up, just let it flow and then a quick redirect: “I help business owners in this area who are serious about financial planning. Do you work here or do you live around this area?” You immediately redirect the conversation to them. You avoid the so-what-do-you-do question coming back, and you engage with them about another question or aspect about their life so that they can converse back to you and you can find out even more about them and if they may want to work with you.
I recently spoke with an advisor who was very specific about who she works with: she works with C-level females who have ISOs (Incentivized Stock Options) and want to know how best to plan for them. Now that’s a very specific niche. But then she can very quickly redirect and ask them, “So, who are you working for in this area and how long have you lived here?” It’s an interesting question about, not so much what they do, but who are they working for. Remember you’ve got the Amazons, Googles, Facebooks of the world in that area, and that’s who she works with.
So,
You’re not going to get it right the first time. But by time number ten, you’ll probably still mess it up. But you hang in there and you practice it and practice it, and then you know when that conversation’s coming around and that question is going to get asked, you’ll know exactly how you’re going to answer and know how best to then redirect to the person who you’re talking with, who maybe you’d love to have as a client.
I look forward to bringing you another Distraction-Proof Advisor Idea next week.
For more Distraction-Proof Advisor videos, visit my blog directory page to link to more ideas to help you gain control, work smarter and succeed sooner.
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Paul Kingsman is a sought-after expert on how to be distraction-proof. Through his speaking, writing, and coaching, he teaches financial services professionals how to maintain focus and take practical daily steps to successfully grow their businesses and achieve outstanding long-term results. To find out more about Paul and how he can equip you or your team to achieve your own outstanding results, visit PaulKingsman.com.
"2021 has been a great year for my business, and a lot of that was because of what I learned from you, Paul. You've been an advisor, so you get it! Thank you so much for your invaluable transformative coaching and advice!"
Michelle Glass, Glass Financial Advisors